Randall S. Moore, MD, MBA

President @ Mercy Virtual

As president of Mercy Virtual, Dr. Randall (Randy) Moore and his team are pioneering a new model of care using the power and potential of telemedicine to expand access and improve outcomes, while reducing costs.

Dr. Moore’s experience includes more than 30 years working as both an academic clinical physician as well as a business executive. A common theme across his work is realizing the value of shifting care from a reactive, provider-based model, to a true patient-centric model that extends a continuum care into the daily lives of patients.

Before joining Mercy, Dr. Moore focused on the development and implementation of transformational health care models through his consulting firm. Working in major health care systems such as Intermountain Health, Ascension Health and Presence Health, his work focused on evolving from traditional fee for service to optimizing value of population health.

As CEO of American Telecare, the company developed innovative solutions to enable health care teams to extend care beyond the walls of the hospital and clinic environment. By identifying the needs of the 5% of the population who use as much as 50% of all health care resources, he and his team were able to show how a telemedicine-enabled care model delivers rapid gains in team efficiency, effectiveness and most importantly, improved outcomes and quality of life for patients.

Previously, Dr. Moore served on the board of an 800,000 member managed Medicaid/Medicare health plan, including chairman of the Compensation and Medicare Quality Committees.

Dr. Moore graduated with Alpha Omega Alpha honors from Johns Hopkins School of Medicine, before completing his training in internal medicine at the University of Minnesota, where he was chosen Chief Resident, and served on the faculty for nine years. His education also includes study at the University of London, graduate studies at the University of Minnesota, and earning his MBA from the Kellogg Graduate School or Management at Northwestern University.