Attending ATA EDGE2021 and have questions?

Review questions and answers about attending the ATA EDGE2021Conference. If you have any questions that we haven’t answered, send us a message.

+Am I able to share my registration with colleagues?

No. Registration for ATA EDGE2021 is per individual, not shareable between colleagues.

+If I have registered, but now can't attend, can I send a substitute?

Registrants unable to attend may send a substitute. If the substitute is not a member, the non-member fee will be required. Substitutions must be made in writing.

Email requests to:

or mail to:
American Telemedicine Association
c/o EDGE
901 N. Glebe Road Suite 850
Arlington, VA 22203

+What is the cancellation policy?

All requests for refunds for cancellations received prior to or on November 1, 2021, will be honored less a $100 administrative fee. Refund requests must be sent in writing.

Email requests to:

or mail to:
American Telemedicine Association
c/o EDGE
901 N. Glebe Road Suite 850
Arlington, VA 22203

Cancellation of registration includes cancellation of all ticketed events purchased during registration.  After December 10, 2021, registrations and cancellations received are not refundable. You cannot reinstate a registration after you cancel it. ATA membership fees are non-refundable and non-transferable. If you cancel and are entitled to a refund, expect the refund within 30 days. All refunds will be issued back to the original payment type.

+Is there an option to attend ATA EDGE2021 virtually?

Access to live content is available only in-person, with EDGE2021 taking place at The Watergate Hotel in Washington, DC.

+Where do I find my badge number?

Your badge number was provided in your EDGE2021 registration confirmation email. For assistance in looking up your confirmation/badge number, please email us.

Health and Safety
+What are the EDGE2021 Health and Safety Protocols?

EDGE2021 will take place in-person at The Watergate Hotel in Washington, DC.

All registrants and ATA staff will be required to be fully vaccinated and provide proof.

The ATA will implement onsite protocols, working closely with The Watergate Hotel and local public health officials. We will monitor developments over the next several weeks and continue to adapt and provide updates of any changes.

The Watergate  Hotel is closely monitoring the Centers for Disease Control and Prevention, the World Health Organization and the National Restaurant Association’s suggested procedural guidelines.

Hotel Accommodations
+Is there a room block associated with EDGE2021?

Yes, EDGE2021 is taking place at The Watergate Hotel located at 2650 Virginia Ave NW, Washington DC 20037.

There is a group room block available to EDGE2021 attendees to access, please click here to book your room.

Post Conference
+Will content and session recordings be available after the Conference is over?

Yes. All sessions will be recorded and available for viewing by registered attendees post-conference. Recordings will be available to participants for up to 1 year following the Conference.

? Questions or concerns? Contact our team.

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